privacy & policy

1. Introduction

Sunrise Somalia (“we,” “our,” or “us”) respects your privacy. This Privacy Policy
explains how we collect, use, store, and protect user information when using
our mobile and web applications.
By using our applications, you agree to the practices described in this policy.

This Privacy Policy explains how eSomPark and ViztaBoard (collectively referred to as “the Apps”) collect, use, and protect user information.

Both applications are owned and operated by Sunrise Somalia, with technical support and maintenance provided by Skaah Tech.

By using our Apps, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Depending on the application used, we may collect:
A. Personal Information
Full Name
Email Address
Phone Number
Vehicle Registration Number (eSomPark)
Business Details (ViztaBoard users)
B. Location Data
Parking Zone location (eSomPark)
Billboard location selection (ViztaBoard)
C. Device Information
Device type
OS version
App usage data
IP address (for security purposes)
D. Uploaded Content
Vehicle images (Parking app)
Billboard creative or documents (if uploaded by advertiser)
Violation photos (Inspectors)

  • Owner: Sunrise Somalia
  • Support & Technology Partner: Skaah Tech

Sunrise Somalia is responsible for data ownership and governance, while Skaah Tech handles technical operations, maintenance, and user support services.

3. Purpose of Data Usage

We use collected data to:
Provide parking and billboard booking services
Manage bookings and invoices
Send notifications (booking confirmations, penalties, updates)
Improve system performance
Prevent fraud and unauthorized access
Maintain system security
We do NOT sell user data. 

A. eSomPark

eSomPark collects information to provide parking-related services.

Data Collected:

  • User details (name, phone number, email)
  • Vehicle information
  • Location data (for parking services)
  • Payment and transaction details

Purpose of Data Use:

  • Manage parking reservations and availability
  • Process payments securely
  • Provide customer support
  • Improve app performance and user experience

B. ViztaBoard

ViztaBoard collects information to enable communication and management features.

Data Collected:

  • User profile details
  • Uploaded content (images, messages, documents)
  • Usage and interaction data
  • Device and log information

Purpose of Data Use:

  • Enable collaboration and communication
  • Store and manage user content
  • Enhance functionality and performance
  • Provide technical support

4. Data Sharing

4. Data Sharing

We may share data only with:
Payment gateway providers (if integrated)
Cloud hosting providers (secure storage)
Legal authorities (if required by law)
We do NOT share personal data for advertising or marketing purposes without
user consent.

  • We do not sell user data to third parties.
  • Data may be shared with:
    • Authorized service providers (for hosting, analytics, or payment processing)
    • Support partner (Skaah Tech) for maintenance and troubleshooting
    • Legal authorities when required by law
5. Data Security

We implement:
Encrypted cloud storage
Secure API connections
Role-based access controls
Password authentication systems
All reasonable measures are taken to protect your data.

We implement appropriate security measures to protect user data from unauthorized access, alteration, or disclosure. Both Sunrise Somalia and Skaah Tech follow industry best practices to ensure data safety.

6. Data Retention

We retain user data:
As long as the account remains active
As required for legal and financial record keeping
Users may request deletion of their account at any time.

User data is retained only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
7. User Rights

Users can:
Access their profile data
Update personal information
Request account deletion
Request removal of stored data

Users have the right to:

  • Access their data
  • Request correction or deletion
  • Withdraw consent where applicable

Requests can be made through official support channels.

For requests, contact:

support@sunrisesomalia.com

8. Children's Privacy

Our applications are not intended for users under 18 years of age.

Both eSomPark and ViztaBoard clearly operate under Sunrise Somalia, with Skaah Tech acting as the official support and technology partner. This relationship ensures reliable service delivery and continuous improvement of the Apps.

9. Changes to Policy

We may update this Privacy Policy periodically. Updates will be posted on this
page.

We may update this Privacy Policy periodically. Users will be notified of significant changes through the Apps or official communication channels.

10. Contact Information

For any privacy-related queries or support:

  • Organization: Sunrise Somalia
  • Support Partner: Skaah Tech
  • Contact details will be provided within the respective Apps.

Company: Sunrise Somalia
Email: support@sunrisesomalia.com
Country of Operation: Somalia